What should I Look for in a Residential Treatment Center?

You may be asking yourself this question if you are looking to enroll your loved one in a residential treatment center. You have likely spent hours researching different facilities, but what should you look for? Because you want the best for your loved ones, you will want to ensure that they get the best treatment possible. If not, they could end up in the local jail instead of the facility you have chosen. Before placing a loved one in any program, it is important that you make sure that they are receiving the appropriate care and services. In this article, we will discuss things to look for in a residential treatment center.

What to Look for in a Residential Treatment Center

Treatment Staff

The most important thing to look for in a treatment program is the treatment staff. They are the people that your loved one will be spending the most time with, so it is important that they have a good rapport with their counselors and therapists. Your child may only see the counselor once a week, but they should like them and feel comfortable talking with them. When your child is at home with you, they will be getting therapy from someone in the community. This may help them to transition back into their normal environment when they leave. You should also look for therapists with experience. If your loved one has a history of sex abuse or physical harm, then you will want to ensure that the staff has experience in treating this type of trauma and can offer services that are designed for these issues.


When it comes to residential treatment, the clients that your loved one will be seeing in therapy will vary from program to program. You also have to read between the lines when looking at programs because some have different names. For example, a facility may claim that they are a sex addiction treatment program but actually offer alcohol abuse and drug therapy. When you do a little research on any particular facility you should look into their philosophy. This will be important because some programs have specific philosophies they live by. You should also look into the type of clinicians and therapists that the treatment program uses. Make sure that they have experience treating the client population at your chosen facility. A residential treatment center with an excellent reputation will not treat your family member with a therapist that has no experience treating this illness or dysfunction.

Customer Service

The other thing to look for in a residential treatment center is customer service. From the beginning of your search, you have likely been in contact with someone at the facility. You have probably noticed that some facilities have excellent customer service while others do not and may not even bother to return your calls or emails. When contacting any residential treatment center, ask questions about their programs, their philosophy, and recovery statistics. Customer service should be a priority for each facility you are considering because it is important to know that they care about their clients before placing your loved one in their care.


You may be concerned about the location of the residential treatment center. If so, you should know that most residential treatment centers are in or near cities. However, some of them do have facilities that are located on a ranch or in another rural area far from cities and towns. If you choose to look for a facility that is located far from an urban area, you will want to ensure that they have round-the-clock supervision and staff so that your loved one is not left alone in a remote area. You should also look at the location of the residential treatment center because the environment will have an impact on your loved one.

Insurance Coverage

You will also want to be sure that the facility you choose accepts your insurance. You may have a high deductible that you have to pay out-of-pocket, or you may have a co-payment for each month of treatment, but you should know how much it is before signing up with any facility. You may also want to check with your insurance company and the facility to ensure that they are compliant with the requirements of your health plan. This will prevent any problems when dealing with your insurance company or getting payments approved.

Approaching any residential treatment center is an important step in ensuring that your family member gets the treatment that they need. Research each facility thoroughly to ensure that it meets your needs and concerns. If you want help in getting a residential treatment center, feel free to contact us today at 833-497-3808.